Terms & Conditions

 

www.jogindernursery.com provides its services subject to the following terms and conditions and provisions. By viewing, accessing or using the site for the purchase of the product, you indicate that you have read and understood the Terms and Condition stated and accept them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions.

Order Placing

Security is our prime concern and we take it very seriously.
When you complete you credit/debit card details at the checkout, all the information is encrypted before leaving the computer. The information will remain encrypted until it is received by our secure server at this stage the information the customer has entered is verified. A confirmation of the product that has been purchased by the customer is received safely and is displayed on the customer’s screen a few moments later. He/ She then receive an order confirmation after further processing by telephone/email. The same information is received by us and we start mobilizing your order.

Picture & Pot Policy

The picture of plant and tree in the website www.jogindernursery.com are only meant for reference only. The plant delivered to you should not be compared with the picture displayed at the website. Though we will take care to deliver you the same plant or tree you have ordered.

The pot of the plant is for references only. The actual pot will vary and is shown while ordering. The pot plant will accompanied with a pot and under tray.

Availability & Pricing

The price of the product that is displayed in our online nursery of www.jogindernursery.com is the final price of the relevant product on this website including the delivery charges. There are no hidden charges or cost. Please note that price are subject to change at any time without any prior notice.

While we try to ensure that the product’s price in the online nursery of www.jogindernursery.com is accurate and available with us all the time but errors may occur. If we discover that there is no availability of the product or error in the product’s price you have ordered, we will inform you as soon as possible and will give you the option of either reconfirming the order with the correct price or till the availability of the same product before delivering the order or will cancel it and full money will be refunded. If we are unable to contact you we will treat the order as cancelled.

Payment is due at the time you place your order for the desired product. We use a third party i.e. Pay Pal, to take your payment for the desired product by either credit or debit card. By ordering products from www.jogindernursery.com you are giving us your consent to pass the details essential for purchasing products to PayPal. We are not storing any Credit / Debit card details with us, all processing is done at Pay Pal payment gateway.

Payment Option

We take every reasonable care to ensure that your order and subsequent transactions are conducted in a secure environment. You are responsible for payment of all orders placed using your user name, password and credit/ debit card. In case of any fraud related with the gateway payment Joginder Nursery or www.jogindernursery.com will not be legally responsible.

Canceling the Order

You have the right to cancel your order within 24 hours after you have confirmed the order at our website www.jogindernursery.com. Within 24 hours after placing the order if the customer cancels the order his/her full money will be refunded. After 24 hour has passed we will not entertain any request in any case and the product will be considered sold what so ever.

To cancel your order you are requested to call us on 9999934572 during office hours and/or email us on refund@jogindernursery.com and intimate us as quickly as possible with your full details. In case of email please clearly mention in the subject title “Cancellation of Order” along with your personal and product details and send to refund@jogindernursery.com.

Please note: It may take some time to safe return your payment with 5% deduction.

Delivery Charges & Destinations

We are wholesalers of Plants and Trees and our products are self grown and therefore we believe in transferring middle man’s benefit to our customers. All the prices of the product are inclusive of delivery charges. Since this is our first phase therefore we are only operating in New Delhi, Gurgaon and Noida.

    Please note:
  • Your Products will only be delivered and dropped off at your doorstep only. All deliveries are made within 7 days from 10 am to 6 pm.
  • Free home delivery incase of more than Rs-2000/- order.

Returning your Order

Since the nature of our product is perishable and fragile, in that case we take all our possible care not to send any defected or damaged product, but sometimes in transportation damages can occur therefore at the time of delivering the products it is highly advised to check your product there and then only. If you feel and discover that the goods are faulty, you must notify us there and then to the delivery person.

We will in that case at your choice repair, replace or refund the faulty goods to you within next 7 working days. We strictly advice you to keep all your order and payment receipts with you.

Please Note: In replacing case it is recommended that please visit our nursery and select your choice of product which satisfies you.

In case of Incorrect Goods

Though we assure you that the product delivered to you will be correct with all specifications what you have ordered on the online nursery of www.jogindernursery.com and we also double check with all possibilities that the order to be delivered to the customer is accurate but it is also requested that at the time of delivery please check your product for any discrepancies. In case of any faults please notify there and then to the delivery person.

We will in that case at your choice, replace or refund the incorrect product to you within next 7 working days. We strictly advice you to keep all your order and payment receipts with you.

Please Note: In replacing case it is recommended that please visit our nursery and select your choice of product which satisfies you.

Security Policy

Joginder Nursery or www.jogindernursery.com does not take any responsibility for harm or damage you may experience or incur by sending personal or confidential information to us over the internet or if we send you such information at your request.

If you opt to give us personal information via internet we may need to correspond with you to let you know how we will use such information. If you inform us that you do not wish to have this information used as a basis for further contact by Joginder Nursery only in form of newsletters, product updates etc. with you then we respect you privacy.

Viruses

Please note that viruses and similar destructive programs are an inherent risk of communication via the Internet. We will use our reasonable endeavors to prevent contamination of any material sent to you with any virus or similar destructive code.We do not accept any liability for any virus or similar destructive code which computer equipment and/or software used by you may suffer as a result of your accessing our web site and/or any other communication via the Internet between you and us.It is your responsibility to scan what you choose to download from our web site to ensure that it is free of such items as viruses, worms, Trojan horses and other similar destructive code.